Offering excellent rates and always striving to deliver outstanding customer service, Holiday Inn Lake Buena Vista is pleased to share Orlando, Florida hotel reviews from our past guests.
Here are some Orlando hotel testimonials and reviews from recent guests of the Holiday Inn Resort in Lake Buena Vista:
To the Holiday Inn Resort team,
I am hoping this email will reach the management team at Holiday Inn Lake Buena Vista in Orlando. We checked out of our hotel stay on 4/30. We were so incredibly impressed with the customer service level and the resort property we felt we HAD to reach out to the management team. From our late night check in to our early morning check out - all of the employees went above and beyond! We even had one employee guide us to our room and another asking if we needed anything. The hotel property is incredible. We had a view of the pool and it looked amazing. However, we were unable to use it due to our travel plans. Our room was incredibly clean. We were just at a resort in Hilton Head and it was a high end resort. I can attest that your hotel property was much cleaner! No dust or dirt - perfectly clean! The rooms were so quiet. We never heard anyone coming or going. The location is prime and we felt safe the entire time. I am a general manager of a building company and I really am happy to see a company like HI groom their employees to provide amazing customer service. I have left a glowing review on TripAdvisor but wanted to send this letter of appreciation to HI Mgmt team. We travel to Orlando 3 or so times a year. This was our first visit with HI and we will be back!
Expectations were exceeded! The venue was perfect and the staff was extremely helpful and friendly, thank you so much. We will definitely be coming back.